FREQUENTLY ASKED QUESTIONS

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Frequently Asked Questions

We recognise that, in many musical cultures around the world children do not attend music classes but instead are immersed in an environment where their older siblings, their parents, their grandparents and the whole community around them are singing, dancing and making music whilst having fun. The children learn to make music as easily as they learn to walk and talk; by watching the people they love, by playing, by experimenting, and having a go without any pressure to perform.

At The Rhythm Tree, we believe that learning music is our children’s birthright and that they learn learn best in a rich, pressure free, playful musical environment. Each week in our Rhythm Tree mixed aged family classes you’ll find young children (babies, toddlers and kinder aged kids) their parents, their carers and grand parents singing, dancing, playing with instruments and props and connecting through a wide and varied range of styles of music from different parts of the world. Most importantly they are equipped with tools and given inspiration to continue with music making at home.

Classes with children of different ages have intellectual and social benefits for both younger and older children. In fact, it’s the learning environment recommended by many early childhood researchers. Older children learn empathy and awareness of others, while developing leadership qualities and gaining self-confidence. Younger children learn by imitating the older ones and often show more complex behaviors earlier than usual. Even babies benefit by being in an environment that gives them lots of opportunities to observe the behavior of children of varying ages. Plus, it allows everyone—siblings, parents, grandparents, caregivers—to share in the musical experience together!.

We try to keep each class to 6- 12 registered families and no more than 15 children.

The Rhythm Tree Money ‘Back Guarantee’ is the opportunity for new families to enrol and to attend the first class before deciding whether to continue for the whole term. It means guaranteeing a place in class by enrolling.

If after the first class the decision is made NOT to continue, simply let us know immediately* at admin@therhthmtree.com.au or 0423 466 339 and we will cancel your enrolment and fully refund your fees without question. If termly resources are taken a charge of $65 will be applied.

Our Free Trial Classes can be scheduled from Week Two of term and do not guarantee a place in class. 

Payment: In the case of The Money Back Guarantee two payment options are available: 
Payment of full fees can be made through your portal on registration of enrolment, or payment of the $80 deposit only.

Please note: 
The ‘Early Bird Discount’ finishes before term begins. Choosing the second option therefore means that full fees will be applied to your enrolment.

*You MUST let us know immediately that you are not continuing with your enrolment, that is, on that same day, as failure to do so will make you liable for a full term’s fees.

The Rhythm Tree Money ‘Back Guarantee’ is the opportunity for new families to enrol and to attend the first class before deciding whether to continue for the whole term. It means guaranteeing a place in class by enrolling.

If after the first class the decision is made NOT to continue, simply let us know immediately* at admin@therhthmtree.com.au or 0423 466 339 and we will cancel your enrolment and fully refund your fees without question. If termly resources are taken a charge of $65 will be applied.

Our Free Trial Classes can be scheduled from Week Two of term and do not guarantee a place in class. 

Payment: In the case of The Money Back Guarantee two payment options are available: 
Payment of full fees can be made through your portal on registration of enrolment, or payment of the $80 deposit only.

Please note: 
The ‘Early Bird Discount’ finishes before term begins. Choosing the second option therefore means that full fees will be applied to your enrolment.

*You MUST let us know immediately that you are not continuing with your enrolment, that is, on that same day, as failure to do so will make you liable for a full term’s fees. 

Tuition is provided on a per term basis therefore there are no refunds or credits given for missed lessons.

Two ‘make-up’ classes (4 in Winter months) are permitted per term using our ‘make up’ scheduler.

If you are unable to attend one or two classes for any reason during the term, you are eligible to attend up to two ‘make-up’ classes (4 in Winter months). Make ups can be booked through your family portal using our online ‘make up scheduler’.

We like to keep our 45 minutes musical. Please note that classes are MOBILE FREE zones unless you have cleared with the teacher beforehand e.g. if waiting on a very important call. If you would like to take photos, please let your teacher know and she will be more than happy to pull out the instruments after class. Thank you for your consideration in this matter.

It is important to stay hydrated so we encourage the use of water bottles, breastfeeding and baby milk bottles in class. Due to cross contamination and choking hazards, we prefer any solid foods to be consumed outside our class space either before or after class. Should food be required during class, we request that you please step outside. 

There may be times during the term when older children have a school holiday, and it is natural to want to bring them with you to class. Older siblings of registered students may visit 2 classes per semester; Please e-mail us in advance to let us know

Parents, grandparents or caregivers are welcome to attend class at any time – no need to ask. Whole family music making in your home is extremely valuable to your child’s musical development, and attending class occasionally helps the other family members to join in at home.
Please note we do not encourage spectators. All attendees are expected to participate iin our family style class

Yes, babies 8 months and younger at the start of the semester attend free with a registered sibling.  When you register the older child, you can register the baby at the free ‘sibling 8 months and younger’ rate.

Changes can be made depending on class availability. Please contact admin@therhythmtree.com.au or call 0423 466 339

Families wishing to withdraw from class must do so before the registration deadline for each term (typically the first day of classes). Families are responsible for class attendance. Non-attendance does not constitute a withdrawal and all tuition fees are forfeited if the school office is not informed of your withdrawal before the registration deadline. If circumstances necessitate withdrawal from class, please either email Cam at admin@therhythmtree.com.au or call on 0423 466 339

We care about the health of our families & our teachers & therefore we encourage families with sick children to stay home & take advantage of our family-friendly make up system. We provide up to two makeup classes each term (four in winter months) with which to replace missed classes. 
For contagious conditions we use the Royal Children’s Hospital Website (follow the “infections link) as a guide and we urge you to make sure your child is not contagious when they attend class. 
Due to existing medical conditions, for some of our families even the common cold is a major concern.
You can alert us to your absence through your online ACCOUNT “Mark an absence” link.

Registrations at any stage of the term can be done through our ‘Class Schedule and Registration‘ page under the ‘Class Information’ drop menu of our website. We offer a pro rata fee structure and welcome new enrolments in our open classes at any stage of term. If there are no convenient ‘open’ classes, please place yourself on as many suitable classes as a “waitlist” entry as you wish, this way we will have more of an idea of which days and times suit you best.

 

Enhance your child’s experience in class by remembering to sing, sing, sing. Your active participation is the key to your children learning and growing musically. Support the creation of a music only environment while in class by not talking to your children or other adults during the 45 minutes. Since it is difficult for a young child to mask out adult conversation please wait to socialise till after class, and instead contribute to the creation of a musical environment for the children to absorb.

Try not to give verbal directions. It can be tough to restrain the impulse to give your child directives such as “Do what she is doing, hold your instrument this way” but children respond best by just seeing and hearing you doing (and enjoying) it yourself! Wandering toddlers are fine, but If you want your child to come back to you, avoid calling to him from across the room. If necessary, redirect your child physically back to you or the circle. Of course watch out for your child’s safety, but mostly your job is to just relax, and have fun!

Play your CD at home and in the car as frequently as possible, especially during the first few weeks of class. Make it available to your child to listen to while she is playing or before nap or bedtime. Use the songbook to help you remember the songs or to play along if you play an instrument. Try using the songbook at storytime instead of a regular book, and sing through the songs as you go along. Looking at the printed notes on the page will help children understand that music is something that can be read, like words. Familiarization with notation will help them when they are more ready for formal music instruction, typically when they are school aged.

New Rhythm Tree parents receive our introductory DVD “Music Together at Home: Helping Your Child Grow Musically”. During class your teacher will refer to topics and point out examples of things covered in the video. We are also happy to discuss your child’s individual progress in obtaining musical competence at any time outside of class. If you are a returning student and it has been months or years since you have read the Parent Guide or seen the new DVD, reread it or ask for a copy of the DVD today! You may be surprised how valuable it is, especially after having personal experience observing your child’s music development.

Instruments are available for purchase for use at home or as gifts directly from our shop. 
The families of The Rhythm Tree receive a discount. Please ask.

Occasionally classes at The Rhythm Tree are professionally photographed and/or videotaped. These photographs/videos are sometimes used for publicity purposes. Parents will, in instances where these images are intended for publicity purposes, be asked to sign the appropriate release forms.
As our classes are participatory and educational experiences between adults and children, we ask our families to please refrain from taking photo or video during class time, however we welcome pictures before or after class. 
In the interests all families, it is a courtesy to ask before taking photos and posting other people’s images to social media. We therefore ask that you focus only on your own child.

Gift certificates for any amount towards Music Together classes can be purchased at any time. It makes a nice baby shower or birthday gift. Grandparents love to buy these for holiday gifts. Let us know if you would like it sent directly to the recipient or to the purchaser.
Our shop can be found HERE.

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